Privacy Policy

1. Introduction

Welcome to kupe AI ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.kupeai.com (the "Site") or use our autonomous marketing platform services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our early access or waitlist
• Sign up for our newsletter
• Contact us through our contact form
• Create an account and use our Services

The personal information we collect may include:

• Name
• Email address
• Phone number
• Company name and position
• Billing information (for paid services)

2.2 Information from Third-Party Platforms

When you connect our Services to third-party platforms (such as Google Ads, Meta, LinkedIn, etc.), we may collect information from these platforms as necessary to provide our Services, including:

• Ad account information
• Campaign performance data
• Audience insights
• Analytics data

We only access the information necessary to provide our autonomous marketing optimization Services.

2.3 Usage Data

We automatically collect certain information when you visit, use, or navigate our Site. This information may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited and time spent
• Referring website
• Clicks and interactions

This information helps us analyze trends, administer the Site, track users' movements around the Site, and gather demographic information about our user base as a whole.

2.4 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies may include:

• Cookies (first-party and third-party)
• Web beacons
• Pixel tags
• Local storage

We use Cookiebot as our consent management platform to ensure transparency and provide you with control over the cookies used on our Site. For more information about our cookie practices, please see our Cookie Policy integrated with Cookiebot.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, operating, and maintaining our Services
• Improving, personalizing, and expanding our Services
• Understanding and analyzing how you use our Services
• Developing new products, services, features, and functionality
• Communicating with you about our Services, updates, and other information
• Processing transactions and managing your account
• Finding and preventing fraud
• For compliance purposes, including enforcing our Terms of Service or other legal rights

4. How We Share Your Information

We may share your information in the following situations:

4.1 Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

4.2 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.3 With Your Consent

We may disclose your personal information for any other purpose with your consent.

4.4 Legal Obligations

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4.5 Protect Vital Interests

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Your Privacy Rights

7.1 GDPR Rights (For EEA Residents)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These rights include:

• The right to access, update, or delete your personal information
• The right of rectification (to correct errors)
• The right to object to our processing
• The right of restriction (to temporarily or permanently stop processing)
• The right to data portability
• The right to withdraw consent

8. Third-Party Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.